Found your perfect vehicle online but live over 100 kilometres from the car dealership? No worries! You can count on the exceptional easyauto123 customer service to make every stage of your purchase hassle-free, as New Zealand car buyer Fiona Nevill recently discovered. Plus, if you want to trade your old vehicle in for a fair price, they've got that covered too.
Fiona had spotted her ideal car on the easyauto123.co.nz website and wanted to make sure it was suitable before making the long drive to the Manukau superstore on the south side of Auckland. The friendly sales team reassured her that the vehicle was in tip-top condition. They also provided a quote on the trade-in value of her current car.
“On arrival, I was greeted by Anthony and Kev, and everything lived up to expectations,” Fiona wrote in her five-star review.
A few hours later, Fiona was thrilled to be driving away in her new car.
“The team at easyauto123 Manukau took care of everything, including our personalised plates. Couldn't ask for more expertise and dedication to customer satisfaction. What a great group of guys to deal with,” she said.
Similarly, Anne-Marie McLean was delighted to purchase the ute of her dreams. Earlier in the week, she had seen the vehicle at the easyauto123 Manukau store. However, living two hours away, she was going to have to wait until the weekend to test drive it. Realising how stressful this can be for a buyer, Kev from the sales team kept in touch regarding the vehicle’s availability.
“Kev was amazing! From first contact to organising a test drive, he was friendly and professional,” Anne-Marie commented.
“He answered all my questions and made me feel comfortable and was not in any way a pushy salesman. He made sure everything was perfect when we drove off the lot... and even made sure the tank was full for our two-hour trip home. After-sales has been as he told us, and all in all, the experience was fantastic from start to finish. Thank you, Kev, and easyauto123!”
Another five-star review from a happy customer, Russell Tarboton (pic above) confirms this: “At easyauto123 Manukau, Jack is the man to see and arrange the vehicle you want to purchase from them. Amazing service, excellence delivered with ease. Thank you, Jack, for the number one service.”
Whether you live out of town or near an easyauto123 sales centre, our great range of Quality Verified™ used vehicles and stellar customer service make the trip worthwhile. We will always go the extra mile to make car buying easy!