Buying a car isn’t simply a 'done deal' with easyauto123, because we know your money and time are both precious
As well as offering a fantastic choice of vehicles at great prices, superior customer service, and streamlined, secure systems, we’ll continue looking after you for the whole time you own a car.
We’re with you for the long haul, as these easyauto123 customers discovered.
Working warranty wonders
Daniel Felicite was delighted with the service he received from the team at our Mile End South superstore in Adelaide, South Australia. But what happened next left an even bigger impression.
“The easyauto123 team, they are very lovely, friendly, and respectful; they do look after the customers,” he said in a five-star review. “Even after you purchase their vehicles, if you have any issue, they go beyond and make sure you get the service you need/deserve.”
Daniel had a concern with his car, and since it was still under warranty, he contacted the manufacturer. That’s when things got a little tricky.
“They didn't help, saying that the issue was not covered by factory warranty and wanted me to pay,” Daniel recounted.
Next, he phoned his friendly salesperson from easyauto123 to explore other options. Here's what happened in Daniel’s words.
“They helped me for zero cost with the issue that was supposed to be covered by the factory warranty, but the Mitsubishi team didn't want to fix it.”
At easyauto123, we take great pride in delivering quality used cars, and if there’s an unforeseen issue with a vehicle under warranty, as in Daniel’s case, we will do our best to resolve it.
Total transparency
Fabian Seet, another Mile End South customer, was similarly impressed by our team both during and after purchasing his new car.
“We were fortunate to be assisted by Lydia, whose sincerity and professionalism truly set her apart. She was upfront, transparent, and incredibly accommodating – even with my endless stream of questions. Her knowledge and patience made the entire process feel less like a transaction and more like being guided by a trusted friend,” he said in a five-star review.
Rather than rush into a major purchase, Fabian took time to consider the different vehicles and check out their unique features before happily driving off in his dazzling vehicle.
“The real highlight came after the sale,” Fabian commented.
“Lydia followed up with us a couple of weeks later just to make sure everything was running smoothly and gently reminded us about the statutory warranty if ever anything came up just for our peace of mind.
“Having purchased cars from various dealers over the years, this experience stands out as one of the very best. No pressure. No gimmicks. Just honest, caring service from someone who genuinely wants to help,” he added.
Exceptional after-sales service
Andrew Blake, who recently drove off in a stylish Kia SUV, was glad he stopped by the Mile End South superstore.
“I had a great experience with easyauto123!” he exclaimed in his five-star Google review.
“I'm really happy with the car, the 2021 Kia Sportage S. It's exactly what I was looking for. They also did a fantastic job installing the dash cam and window tint. Everything was ready to go and looked great. Highly recommend them if you're looking for a reliable and stress-free experience.”
Why not check us out for your next vehicle purchase? Start your search today.
