Before booking a weekend away, choosing a new dentist, or buying a pre-owned car, what do you do? Check the reviews of course! In today’s world, we rely on the honest experiences of others to navigate our purchases.
At easyauto123, we are incredibly proud of our 4.7-star Google rating, backed by a staggering 16,300+ reviews. Hearing from real people across Australia and New Zealand helps our business to improve and grow because customers don’t hand out five stars unless their expectations are met or exceeded.
Above all, reviews help us know our customers a little better and help us to constantly fine-tune our services. Take a look at what thousands are saying about the easyauto123 experience!
Zero sales pressure
At easyauto123, we don’t resort to pressure tactics, and our customers notice this. Take Emily Thomas, for example. She drove almost 100km to our Liverpool store in search of her perfect set of wheels.
“We travelled down from the Central Coast to view a specific car and were thrilled to be able to trade in our old vehicle and drive home the same day in our new (to us!) Kia Carnival,” she said in a five-star review.
“Leon (salesperson) was exceptional from start to finish. At no point did we feel pressured to buy, but his outstanding service and genuine approach absolutely encouraged us to proceed with the purchase that day.”
Our priority is to make buying a vehicle as enjoyable and stress-free as possible, an approach Ed Price found refreshingly different.
“Everyone working at this dealership is friendly and chill—zero pressure sales—who go out of their way to help. Consequently, you feel informed and happy to make a purchase, unlike most dealerships where you just feel like leaving after a few minutes because the salespeople are so pushy,” Ed said.
Sharp pricing on quality cars
Every 5-star review of easyauto123 means we’ve helped someone find a fantastic vehicle at a great price.
“Great choice of vehicles, very sharp pricing and no need to haggle. Just chose what I wanted and bought it,” Stephan Siegfried commented after buying his vehicle from easyauto123 Hendra, Queensland.
“For a busy person, it was awesome to be able to get it all done in the evening after work. Big 5 stars.”
Samantha Jane, who visited our flagship store in Joondalup, WA, was surprised by the quality of our stock.
“Even though the store is second-hand, the cars looked brand new,” Samantha said in a five-star review.
“The price of my car was a steal in this market, and they also added on warranty and insurance for a very reasonable price. I found, purchased, and took my new car home all in the same day.”
Total transparency
Buying a car is a significant investment, so it’s natural for customers to have many questions. Our teams will do their best to answer as transparently as possible, because the more you know, the more confident you’ll feel.
Yodha Sharma, who bought a sleek Mazda CX-3 from our Brooklyn location, appreciated this open-book approach. “The process was made incredibly smooth thanks to Frans (salesperson). He values transparency, provides all the necessary details about the car, and maintains a high level of professionalism throughout. Most importantly, he ensured all of my questions and concerns were addressed, which made me feel confident in my purchase,” he stated.
We stand by our promise
All our quality assured vehicles undergo a rigorous mechanical inspection and come with a 7 Day Money Back guarantee. Occasionally, however, pre-owned vehicles may have hiccups.
When Ali Aghabarari noticed a safety issue with his 2022 Hyundai Sonata, he immediately contacted the easyauto123 manager, who agreed to replace the tyres.
“I truly appreciate his professional approach,” Ali commented in a five-star review. “It’s refreshing to see a manager like Daniel who takes customer concerns seriously and ensures the car is 100% roadworthy and safe. If you’re looking for a dealership that stands behind their ‘Quality Verified’ promise even after you've paid, this is the place.”
Not all our Google reviews are five stars, of course; that wouldn’t be realistic. But we pride ourselves on addressing every genuine concern and learning from the feedback. Each of those 16,300+ reviews represents a person with their own dreams, budgets, and busy lives.
Knowing that thousands of people have found their dream cars at easyauto123 motivates us to keep doing what we do best: help people buy and sell vehicles with ease.
Why not browse the latest easyauto123.com.au stock, value your trade-in, or check out a stunning array of electric vehicles? Your “new-to-you” wheels could be waiting for you to test drive.
